Terms & Conditions
TERMS AND CONDITIONS
www.tayloralexander.coffee
Effective Date: December 17, 2025
1. SERVICE PROVIDER AND PLATFORM
1.1 Merchant Information
Taylor Alexander Fine Gourmet Coffee
A property of AXDR VNTR LLC
84 Broadway STE 200, Derry, NH 03038, USA
Contact: contact@tayloralexander.coffee
Phone: (305) 537-8105
Website: www.tayloralexander.coffee
1.2 Platform Provider
The Service is provided through Fourthwall, a third-party e-commerce platform ("Platform Provider"). While the Platform Provider hosts and facilitates the Service, these Terms and any purchase transactions are solely between you ("User" or "Customer") and Taylor Alexander Fine Gourmet Coffee (the "Company," "we," "us," or "our").
IMPORTANT: Platform Provider is not a party to these Terms and bears no liability for: (a) these Terms, (b) any damages or losses incurred from Service use, (c) Product purchases, (d) payment processing, (e) shipping or delivery, or (f) any dispute between User and Company. All claims, disputes, and issues must be directed to Company, not Platform Provider.
2. SERVICE OVERVIEW
Company offers an e-commerce website where Users may purchase:
- Premium coffee products (whole bean, ground)
- Coffee subscriptions and memberships ("Memberships")
- Coffee-related merchandise and accessories
- Digital products (if applicable)
- Gift cards
(Collectively, "Products")
3. ACCEPTANCE OF TERMS
3.1 Binding Agreement
These Terms constitute a legally binding Agreement governing:
(a) Use of www.tayloralexander.coffee ("Site")
(b) Purchase of Products through the Service
(c) Any Memberships or subscriptions
(d) All related legal relationships between Company and User
BY CLICKING "I ACCEPT," CHECKING AN ACCEPTANCE BOX, CREATING AN ACCOUNT, PLACING AN ORDER, OR OTHERWISE ACCESSING OR USING THE SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS IN THEIR ENTIRETY.
3.2 Rejection of Terms
If you do not agree to these Terms, you do not have permission to access or use the Service. You must immediately cease all use.
3.3 Incorporation of Policies
These Terms incorporate by reference:
- Privacy Policy
- Cookie Policy
- Return and Refund Policy
- Shipping Policy
- Affiliate Program Terms (if applicable)
All incorporated policies are binding and form part of these Terms.
4. ELIGIBILITY
4.1 Age Requirement
You must be at least 13 years old to use the Service. By accepting these Terms, you represent and warrant:
(a) You are at least 13 years of age
(b) You have not previously been suspended or removed from the Service
(c) Your registration and use complies with all applicable laws and regulations
(d) If purchasing age-restricted products, you meet applicable age requirements
4.2 Entity Representation
If you are accepting these Terms on behalf of an entity, organization, or business, you represent and warrant that you have authority to bind that entity to these Terms, and the entity agrees to be bound.
4.3 Restrictions
You may not use the Service if:
- You are prohibited by applicable law from accessing or using the Service
- You have been previously terminated or banned from the Service
- You are located in a jurisdiction where Service provision is illegal
5. ACCOUNTS AND REGISTRATION
5.1 Account Creation
To access Memberships, subscriptions, or certain features, you must register for an account. Account creation requires providing:
- Full name
- Email address
- Password
- Shipping address
- Payment information (for purchases)
- Other information as requested
5.2 Account Information Accuracy
You represent and warrant that all information provided is accurate, complete, and current. You agree to maintain and promptly update account information to keep it accurate and current.
5.3 Account Security
You are solely responsible for:
(a) Maintaining confidentiality of account credentials (username, password)
(b) All activities occurring under your account
(c) Restricting access to your account
(d) Immediately notifying Company of any unauthorized access or security breach
Contact immediately if account compromised: taylorgourmetcoffee@gmail.com
5.4 Account Termination
Company reserves the right to suspend or terminate accounts at any time for:
- Terms violations
- Fraudulent activity
- Payment failures
- Abusive behavior
- At Company's sole discretion with or without cause
6. PRODUCTS AND PRICING
6.1 Product Availability
All Products subject to availability. Company reserves the right to:
- Limit quantities of any Product
- Discontinue any Product at any time
- Refuse any order
- Restrict purchases to certain customers or regions
6.2 Pricing
Company reserves the right to determine pricing for all Products and Memberships. Company makes reasonable efforts to maintain accurate pricing on the Site.
Pricing Disclaimer: Pricing errors may occur. If a Product is listed at an incorrect price due to error, Company may, at its discretion:
- Cancel orders placed at incorrect price
- Contact customer to obtain permission to charge correct price
- Refuse to fulfill order
6.3 Price Changes
Prices may change at any time without notice, except for orders already placed and confirmed. Company may offer promotional pricing with different features to different customers. Promotional offers made to others do not apply to your purchases unless specifically extended to you.
6.4 Taxes
All prices are in U.S. Dollars (USD) and exclude applicable taxes. Sales tax, use tax, and other applicable taxes calculated and added at checkout based on shipping destination.
7. PAYMENT TERMS
7.1 Payment Authorization
By providing payment information, you authorize Company and its third-party payment processors to charge all sums for:
- Product purchases
- Membership fees
- Shipping costs
- Applicable taxes
- Any other charges incurred through your account
7.2 Payment Methods Accepted
- Credit cards (Visa, MasterCard, American Express, Discover)
- Debit cards
- PayPal
- Apple Pay
- Google Pay
- Other payment methods as displayed at checkout
7.3 Payment Processing
Payment processed by third-party payment processors. Company does not store complete credit card information. You agree to payment processor terms and privacy policies.
7.4 Pre-Authorization
Company or payment processors may seek pre-authorization of payment method prior to purchase to:
- Verify payment method validity
- Confirm sufficient funds or credit available
- Prevent fraud
7.5 Payment Failures
If payment fails or is declined:
- Order will not be processed
- Account may be suspended
- Company may attempt to contact you for alternative payment
- Outstanding balances may be sent to collections
7.6 Currency
All transactions conducted in U.S. Dollars (USD). International customers responsible for currency conversion fees charged by financial institutions.
8. MEMBERSHIPS AND SUBSCRIPTIONS
8.1 Membership Terms
Memberships may include automatically recurring payments for periodic charges. Available subscription frequencies:
- Weekly
- Bi-weekly
- Monthly
- Quarterly
- Annually
Specific terms disclosed at time of Membership purchase.
8.2 Recurring Payment Authorization
By activating a Membership, you authorize Company or its payment processors to periodically charge, on a going-forward basis until cancellation, all accrued sums on or before the payment due date.
8.3 Membership Billing Date
The "Membership Billing Date" is the date you purchase the Membership or the recurring date selected at purchase. Your account will be charged automatically on each Membership Billing Date for:
- All applicable membership fees
- Applicable taxes
- Shipping costs (if applicable)
8.4 Membership Continuation
Memberships continue automatically unless and until:
- You cancel the Membership
- Company terminates the Membership
- Payment processing fails
8.5 Membership Cancellation
By Customer: You must cancel Membership before it renews to avoid billing for the next period. Cancellation methods:
(a) Access Billing tab in your account profile
(b) Email: clientservices@tayloralexander.coffee
Cancellation effective for subsequent billing cycles. No refunds or credits for partial periods already paid.
By Company: Company may terminate Memberships for:
- Terms violations
- Payment failures
- Account termination
- Product discontinuation
- At Company's sole discretion
8.6 Membership Modifications
Company may modify Membership terms, pricing, or features with advance notice. Continued participation after modification constitutes acceptance. Users who reject modifications may cancel Membership.
8.7 No Refunds for Membership Fees
Membership fees are non-refundable except as required by law or explicitly stated in Return and Refund Policy. Individual subscription shipments subject to Return and Refund Policy provisions.
9. RETURNS AND REFUNDS
Returns and refunds governed by the Return and Refund Policy incorporated herein. Key provisions:
Coffee Products: All sales final and non-refundable due to perishable nature. Exceptions only for:
- Company shipping error
- Shipping damage with evidence within 7 days
- Manufacturing defect with evidence within 7 days
- Quality failure with evidence within 7 days
Non-Coffee Merchandise: Eligible for return within 30 days if unused, in original packaging, with all components.
Defective Products: Returns accepted for verified defects with replacement or refund offered.
For complete return terms, see Return and Refund Policy.
10. SHIPPING AND DELIVERY
Shipping and delivery governed by the Shipping Policy incorporated herein. Key provisions:
Processing Time: Orders process within 3 business days.
Delivery Time: Standard USPS delivery within 10 calendar days after processing.
Shipping Costs: Calculated at checkout based on tiered structure:
- $0.01-$150.00: Standard shipping charges apply
- $150.01+: FREE SHIPPING
- $300.00+: Reserved right to Cancel the order and apply $30.00 Shipping Charge.
For complete shipping terms, see Shipping Policy.
11. LICENSES
11.1 Limited License Grant
Subject to complete and ongoing compliance with these Terms, Company grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to:
(a) Access and use the Service
(b) Access and use Memberships during active subscription term
(c) Access digital products purchased (if applicable)
License is solely for personal, non-commercial use.
11.2 License Restrictions
Except to the extent such restriction is impermissible under applicable law, you may not:
(a) Reproduce, distribute, publicly display, or publicly perform the Service
(b) Make modifications to the Service
(c) Create derivative works based on the Service
(d) Interfere with or circumvent any Service feature, including security or access control mechanisms
(e) Use the Service if prohibited under applicable law
(f) Reverse engineer, decompile, or disassemble any Service component
(g) Use automated tools (bots, scrapers, spiders) to access or extract Service content
(h) Remove, alter, or obscure any proprietary notices
(i) Sublicense, sell, rent, lease, transfer, or assign your license
(j) Use the Service for any commercial purpose without written authorization
11.3 License Termination
License automatically terminates upon:
- Terms violation
- Account termination
- Membership cancellation or expiration
- Service discontinuation
- Company discretion
Upon termination, you must immediately cease all Service use and delete any downloaded content.
12. INTELLECTUAL PROPERTY
12.1 Ownership
The Service is owned and operated by Company. All visual interfaces, graphics, design, compilation, information, data, computer code (source and object code), products, software, services, and all other Service elements ("Materials") are protected by:
- United States copyright law
- Trademark law
- Patent law
- Trade secret law
- International treaties
- Other intellectual property laws
12.2 Company Property
All Materials are the exclusive property of Company or its third-party licensors. This includes but is not limited to:
- Taylor Alexander Fine Gourmet Coffee name and logo
- AXDR VNTR LLC name and marks
- Product names and descriptions
- Website design and layout
- Coffee blend formulations and recipes
- Marketing materials and content
- Photography and imagery
- Software and code
- Trade dress and packaging design
12.3 Restrictions
Except as expressly authorized in these Terms, you may not:
- Use, copy, reproduce, modify, or create derivative works of Materials
- Distribute, transmit, display, perform, or publish Materials
- License, sell, rent, lease, transfer, or assign Materials
- Use Materials for commercial purposes
- Use Company trademarks, logos, or trade dress without written authorization
12.4 Reservation of Rights
Company reserves all rights to Materials not expressly granted in these Terms. No implied licenses granted.
12.5 DMCA Notice
Company respects intellectual property rights. If you believe any Material infringes your copyright, submit DMCA notice to: taylorgourmetcoffee@gmail.com
Notice must include:
- Physical or electronic signature of authorized person
- Identification of copyrighted work
- Identification of infringing material and location
- Contact information
- Good faith statement that use is not authorized
- Statement that information is accurate under penalty of perjury
13. USER CONTENT AND FEEDBACK
13.1 User Content
If Service permits user content submission (reviews, comments, photos, etc.), you retain ownership of your content but grant Company a perpetual, worldwide, non-exclusive, royalty-free, sublicensable, transferable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content.
13.2 User Content Restrictions
User content must not:
- Violate applicable laws or third-party rights
- Contain defamatory, obscene, or offensive material
- Promote violence, discrimination, or illegal activity
- Contain malware or malicious code
- Infringe intellectual property rights
- Violate privacy or publicity rights
13.3 Feedback
If you provide input, suggestions, or feedback regarding the Service or Products ("Feedback"), you grant Company an unrestricted, perpetual, irrevocable, non-exclusive, fully-paid, royalty-free right to exploit Feedback in any manner and for any purpose, including:
- Improving the Service
- Creating new products or services
- Modifying existing Products
- Without compensation or attribution to you
14. PROHIBITED CONDUCT
BY USING THE SERVICE, YOU AGREE NOT TO:
14.1 Illegal Activity
- Use the Service for any illegal purpose
- Violate any local, state, national, or international law or regulation
- Facilitate or encourage illegal activity
14.2 Intellectual Property Violations
- Infringe or misappropriate any third-party intellectual property right
- Violate any patent, trademark, copyright, trade secret, or other proprietary right
- Encourage others to violate intellectual property rights
14.3 Security Violations
- Disable or circumvent security features
- Reverse engineer or discover source code (except as permitted by law)
- Interfere with security-related features
- Attempt unauthorized access to systems, networks, or data
- Probe, scan, or test Service vulnerabilities
- Bypass access restrictions or authentication measures
14.4 Service Interference
- Upload or disseminate viruses, adware, spyware, worms, or malicious code
- Make unsolicited offers or advertisements to other users
- Collect personal information about users without consent
- Interfere with or disrupt networks, equipment, or servers
- Impose unreasonable load on Service infrastructure
- Use automated tools to access or use the Service
- Engage in any activity that interferes with Service operation or user enjoyment
14.5 Fraudulent Activity
- Perform any fraudulent activity
- Impersonate any person or entity
- Claim false affiliation
- Access another user's account without permission
- Falsify age, date of birth, or identity
- Provide false or misleading information
- Use stolen or unauthorized payment methods
- Engage in payment fraud or chargeback abuse
14.6 Commercial Violations
- Sell or transfer Service access
- Resell Products without authorization
- Use the Service for unauthorized commercial purposes
- Violate any applicable commercial regulations
14.7 Encouragement or Assistance
- Attempt any of the above prohibited acts
- Assist or permit any person in engaging in prohibited acts
- Encourage others to violate these Terms
14.8 Consequences
Violation of prohibited conduct provisions results in:
- Immediate account termination
- Order cancellation without refund
- Legal action for damages
- Cooperation with law enforcement
- Permanent ban from Service
15. THIRD-PARTY LINKS AND RESOURCES
15.1 External Resources
Service may contain links to third-party websites, services, or resources. You acknowledge and agree:
(a) Company exercises no control over external resources
(b) Company not responsible for external content, availability, accuracy, or practices
(c) Third-party resources governed by their respective terms and policies
(d) Company makes no warranties regarding external resources
(e) Access external resources at your own risk
(f) Company not liable for any harm resulting from external resource use
15.2 Third-Party Services
Service may integrate with third-party services (payment processors, shipping carriers, analytics providers). Your use of third-party services subject to their terms and privacy policies. Company not responsible for third-party service failures, errors, or policies.
15.3 No Endorsement
Inclusion of external links or integration of third-party services does not constitute endorsement. Company makes no representations regarding quality, reliability, or suitability of any third-party resource.
16. MODIFICATIONS TO TERMS
16.1 Right to Modify
Company reserves the right to modify these Terms at any time, at its sole discretion. Modifications effective immediately upon posting to the Site unless otherwise specified.
16.2 Notification
Material modifications communicated via:
- Email to registered users
- Prominent Site notice
- Updated "Last Modified" date
16.3 Acceptance of Modifications
Continued use of Service after modifications constitutes acceptance of modified Terms. If you do not agree to modifications, you must:
(a) Cease using the Service
(b) Cancel any active Memberships
(c) Terminate your account
16.4 Prior Purchases
Modifications do not affect terms governing purchases completed before the modification effective date. Prior purchases governed by Terms in effect at time of purchase.
16.5 Access to Prior Versions
Prior Term versions available upon request from Company.
17. MODIFICATION AND DISCONTINUATION OF SERVICE
17.1 Right to Modify
Company reserves the right to modify or discontinue the Service at any time, temporarily or permanently, with or without notice. Modifications may include:
- Adding or removing features
- Changing functionality
- Limiting or discontinuing certain Products
- Modifying Service structure or design
- Implementing new technologies
17.2 No Liability
Company has no liability for:
- Any Service modification
- Suspension or termination of Service access
- Service discontinuation
- Loss of data, content, or functionality
- Impact on business or personal use
17.3 Platform Provider Changes
If Platform Provider (Fourthwall) discontinues service or changes terms, Company may:
- Migrate to alternative platform
- Modify or discontinue Service
- Update these Terms accordingly
Company will provide reasonable notice where feasible.
18. TERMINATION
18.1 Termination by User
You may terminate your account and these Terms at any time by:
(a) Contacting Customer Service: taylorgourmetcoffee@gmail.com
(b) Following account deletion procedures in account settings (if available)
18.2 Termination by Company
Company may, at its sole discretion, terminate or suspend your account, access to Service, or these Terms at any time, for any reason or no reason, with or without notice, including but not limited to:
- Terms violations
- Prohibited conduct
- Fraudulent, illegal, or harmful activity
- Payment failures or chargebacks
- Excessive returns or refund requests
- Abusive behavior toward Company or other users
- Inactivity for extended period
- At Company's sole discretion
18.3 Automatic Termination
These Terms automatically terminate upon:
- Violation of any Terms provision
- Unauthorized Service use
- User's legal incapacity to contract
18.4 Effect of Termination
Upon termination of these Terms or your account:
(a) All license rights granted to you immediately terminate
(b) You must immediately cease all Service use
(c) You lose access to account, Memberships, and any digital content
(d) You must pay Company any unpaid amounts due prior to termination
(e) Company may delete your account data and content
(f) Active Membership fees are non-refundable (no proration for partial periods)
(g) Pending orders may be cancelled without refund at Company discretion
18.5 Survival
The following provisions survive termination:
- Payment obligations
- Intellectual property provisions
- User content and feedback licenses granted to Company
- Indemnification obligations
- Disclaimers and warranties
- Limitation of liability
- Dispute resolution and governing law
- Any other provisions that by their nature should survive
18.6 No Liability for Termination
Company not liable to you or any third party for termination or suspension of access, regardless of reason.
19. INDEMNIFICATION
19.1 Indemnity Obligation
To the fullest extent permitted by law, you agree to defend, indemnify, and hold harmless Company, AXDR VNTR LLC, Platform Provider (Fourthwall), and their respective officers, directors, employees, consultants, affiliates, subsidiaries, agents, successors, and assigns ("Indemnified Parties") from and against any and all:
- Claims
- Demands
- Actions
- Suits
- Proceedings
- Liabilities
- Damages
- Losses
- Costs
- Expenses (including reasonable attorneys' fees and costs)
19.2 Indemnified Matters
Arising out of or connected with:
(a) Your use or misuse of the Service
(b) Your violation of any portion of these Terms
(c) Your violation of any representation or warranty in these Terms
(d) Your violation of any applicable law or regulation
(e) Your violation of any third-party right, including intellectual property rights, privacy rights, publicity rights, or other proprietary rights
(f) Any dispute between you and any third party
(g) Your User Content or Feedback
(h) Any Product damage, injury, or loss resulting from your use or misuse
(i) Your fraudulent, illegal, or harmful activity
19.3 Defense and Control
Company reserves the right, at its own expense, to assume exclusive defense and control of any matter otherwise subject to indemnification by you. In such case, you agree to:
- Cooperate with Company's defense
- Provide information and assistance as reasonably requested
- Not settle any claim without Company's prior written consent
19.4 No Limitation
Company's assumption of defense does not limit your indemnification obligations with respect to that matter.
19.5 Survival
Indemnification obligations survive termination of these Terms.
20. DISCLAIMERS AND WARRANTIES
20.1 "AS IS" AND "AS AVAILABLE"
THE SERVICE, ALL PRODUCTS, AND ALL MATERIALS AND CONTENT AVAILABLE THROUGH THE SERVICE ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.
20.2 DISCLAIMER OF WARRANTIES
TO THE MAXIMUM EXTENT PERMITTED BY LAW, COMPANY AND INDEMNIFIED PARTIES DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:
(a) IMPLIED WARRANTIES: Merchantability, fitness for particular purpose, title, non-infringement, quiet enjoyment, accuracy, and integration
(b) QUALITY WARRANTIES: That the Service will be uninterrupted, timely, secure, or error-free
(c) CONTENT WARRANTIES: That any content, information, or materials available through Service are accurate, complete, reliable, or current
(d) RESULT WARRANTIES: That use of Service will meet your requirements or achieve any particular result
(e) TRANSMISSION WARRANTIES: That Service or servers are free of viruses, malware, or other harmful components
(f) THIRD-PARTY WARRANTIES: Any warranties regarding third-party products, services, or content
20.3 NO ADVICE OR INFORMATION
No oral or written advice or information obtained from Company, Indemnified Parties, or through the Service creates any warranty not expressly stated in these Terms.
20.4 USER RESPONSIBILITY
You understand and agree that:
(a) You use the Service at your own discretion and risk
(b) Company not responsible for damage to property (including computer systems or mobile devices) resulting from Service use
(c) Company not responsible for data loss, including User Content
(d) You are solely responsible for any damage resulting from your dealing with other Service users
(e) You assume all risk of Product consumption or use
20.5 PRODUCT DISCLAIMERS
Company makes no warranties that Products:
- Will meet your expectations regarding taste, quality, or freshness
- Are suitable for any particular use or purpose
- Will not cause allergic reactions or adverse health effects
- Are error-free or defect-free
20.6 PLATFORM PROVIDER DISCLAIMER
SERVICE IS PROVIDED THROUGH FOURTHWALL, BUT THESE TERMS AND PRODUCT PURCHASES ARE SOLELY BETWEEN YOU AND COMPANY. FOURTHWALL IS NOT A PARTY TO THESE TERMS AND HAS NO LIABILITY FOR:
- These Terms
- Service use
- Product purchases
- Damages or losses incurred
- Disputes between you and Company
ALL CLAIMS MUST BE DIRECTED TO COMPANY, NOT FOURTHWALL.
20.7 JURISDICTION-SPECIFIC RIGHTS
Some jurisdictions do not allow exclusion of implied warranties. In such jurisdictions, the above exclusions may not apply to you. You may have additional statutory rights.
21. LIMITATION OF LIABILITY
21.1 MAXIMUM LIABILITY CAP
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL COMPANY'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR USE OF THE SERVICE EXCEED THE GREATER OF:
(a) ONE HUNDRED DOLLARS ($100.00), OR
(b) THE AMOUNT PAID BY YOU TO COMPANY IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM
21.2 EXCLUSION OF DAMAGES
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL COMPANY OR INDEMNIFIED PARTIES BE LIABLE FOR:
(a) INDIRECT DAMAGES: Indirect, incidental, special, consequential, exemplary, or punitive damages
(b) SPECIFIC DAMAGES: Including but not limited to:
- Loss of profits, revenue, or business opportunities
- Loss of use, data, or goodwill
- Business interruption
- Cost of substitute products or services
- Loss of anticipated savings
- Reputational harm
- Personal injury or property damage
- Emotional distress
- Loss or corruption of data or content
- System failures or malfunctions
21.3 BASIS OF LIABILITY
Limitations apply regardless of:
- Legal theory (contract, tort, strict liability, negligence, or otherwise)
- Whether Company was advised of possibility of damages
- Whether limited remedy fails of essential purpose
- Foreseeability of damages
21.4 NO LIABILITY FOR
Company and Indemnified Parties not liable for:
(a) Service interruptions, delays, or unavailability
(b) Errors, mistakes, or inaccuracies in Service content
(c) Unauthorized access to your account or data
(d) Third-party conduct or content
(e) Platform Provider (Fourthwall) actions or failures
(f) Payment processor errors or failures
(g) Shipping carrier delays, losses, or damages
(h) Product quality, taste, or suitability
(i) Allergic reactions or adverse health effects
(j) Force majeure events
21.5 AGGREGATE LIABILITY
Multiple claims do not expand the liability cap. Total liability for all claims shall not exceed the amount specified in Section 21.1.
21.6 ESSENTIAL PROVISION
These limitations are fundamental elements of the agreement between you and Company. Service would not be provided without these limitations.
21.7 JURISDICTION-SPECIFIC RIGHTS
Some jurisdictions do not allow limitation of liability for incidental, consequential, or certain other damages. In such jurisdictions, liability is limited to the maximum extent permitted by law. You may have additional statutory rights.
22. DISPUTE RESOLUTION
22.1 Informal Resolution Requirement
Before filing any formal dispute, you agree to contact Company and attempt to resolve the dispute informally by sending written notice to:
Taylor Alexander Fine Gourmet Coffee
Attention: Legal Department
84 Broadway STE 200
Derry, NH 03038, USA
Email: taylorgourmetcoffee@gmail.com
Notice must include:
- Your name and contact information
- Description of dispute
- Relief sought
Company will attempt informal resolution for 30 days after receiving notice.
22.2 Binding Arbitration
If informal resolution fails, disputes shall be resolved through binding arbitration rather than in court, except as provided in Section 22.3.
Arbitration Agreement: You and Company agree that any dispute, claim, or controversy arising out of or relating to these Terms or Service use shall be settled by binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules.
Arbitration Procedures:
- One arbitrator selected per AAA rules
- Arbitration held in New Hampshire
- Governed by Federal Arbitration Act
- Arbitrator's decision is final and binding
- Judgment on award may be entered in any court of competent jurisdiction
Arbitration Costs: Each party bears its own attorneys' fees and costs unless applicable law or arbitrator determines otherwise.
22.3 Exceptions to Arbitration
Either party may seek relief in court for:
- Intellectual property infringement claims
- Injunctive or equitable relief
- Small claims court matters (if within jurisdictional limits)
22.4 CLASS ACTION WAIVER
YOU AND COMPANY AGREE THAT DISPUTES SHALL BE RESOLVED ON AN INDIVIDUAL BASIS ONLY.
YOU WAIVE THE RIGHT TO:
- Participate in class actions
- Bring collective actions
- Participate in private attorney general actions
- Bring consolidated proceedings
- Serve as class representative or class member
No Class Arbitration: Arbitrator may not consolidate claims or conduct class arbitration.
Severability: If class action waiver is found unenforceable, the arbitration agreement is void, and the dispute shall proceed in court.
22.5 Jury Trial Waiver
TO THE EXTENT PERMITTED BY LAW, YOU AND COMPANY WAIVE THE RIGHT TO TRIAL BY JURY.
22.6 Limitation Period
Any dispute must be filed within one (1) year after the claim arises, or it is permanently barred.
22.7 Opt-Out Right
You may opt out of the arbitration agreement by sending written notice within 30 days of first accepting these Terms to:
Taylor Alexander Fine Gourmet Coffee
Attention: Arbitration Opt-Out
84 Broadway STE 200
Derry, NH 03038, USA
Opt-out notice must include your name, address, email, and clear statement of intent to opt out of arbitration. Opt-out does not affect any other Terms provisions.
23. GOVERNING LAW AND JURISDICTION
23.1 Governing Law
These Terms and any dispute arising out of or related to these Terms or the Service are governed by the laws of the State of New Hampshire, United States, without regard to conflict of law principles.
Federal Law: Federal law applies where applicable, including but not limited to the Federal Arbitration Act, federal intellectual property laws, and federal e-commerce regulations.
23.2 Jurisdiction and Venue
To the extent arbitration does not apply or is inapplicable, you and Company submit to the personal and exclusive jurisdiction of the state and federal courts located in New Hampshire for resolution of any lawsuit or proceeding.
Venue: Venue for any litigation shall be exclusively in New Hampshire.
23.3 Waiver of Inconvenient Forum
You waive any objection to venue in New Hampshire and any claim that New Hampshire is an inconvenient forum.
23.4 International Users
If you access the Service from outside the United States, you do so at your own risk and are responsible for compliance with local laws.
24. GENERAL PROVISIONS
24.1 Entire Agreement
These Terms, together with all incorporated policies (Privacy Policy, Cookie Policy, Return and Refund Policy, Shipping Policy), constitute the entire agreement between you and Company regarding the Service and supersede all prior agreements, understandings, and communications, whether written or oral.
24.2 No Waiver
Company's failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other provision. No waiver shall be considered a continuing waiver or waiver of any other provision.
24.3 Severability
If any provision of these Terms is held invalid, illegal, or unenforceable, such provision shall be modified to the minimum extent necessary to make it enforceable, or if modification is impossible, severed from these Terms. Remaining provisions remain in full force and effect.
24.4 Assignment
You may not assign, transfer, or delegate your rights or obligations under these Terms, in whole or in part, by operation of law or otherwise, without Company's prior written consent. Any attempted assignment without consent is void.
Company may freely assign these Terms, in whole or in part, without notice or consent, including to:
- AXDR VNTR LLC or affiliated entities
- Successors in business merger, acquisition, or sale
- Any third party
24.5 No Third-Party Beneficiaries
These Terms do not and are not intended to confer any rights or remedies upon any person other than the parties to these Terms, except for Indemnified Parties who are express third-party beneficiaries of indemnification and limitation of liability provisions.
24.6 Force Majeure
Company not liable for failure or delay in performance due to circumstances beyond reasonable control, including:
- Natural disasters
- Pandemics and public health emergencies
- War, terrorism, civil unrest
- Government actions or restrictions
- Labor disputes or strikes
- Utility failures or infrastructure disruptions
- Internet or telecommunications failures
- Supplier or vendor failures
24.7 Section Headings
Section headings are for convenience only and do not affect interpretation of these Terms.
24.8 Interpretation
As used in these Terms:
- "Including" means "including but not limited to"
- Singular includes plural and vice versa
- "Or" is not exclusive
- References to sections are to sections of these Terms
24.9 Language
These Terms executed in English. Any translations provided for convenience. In case of conflict, English version controls.
24.10 Notices
To Company: All notices to Company must be sent to:
Taylor Alexander Fine Gourmet Coffee
84 Broadway STE 200
Derry, NH 03038, USA
Email: taylorgourmetcoffee@gmail.com
To You: Company may provide notices via:
- Email to address associated with your account
- Posting on the Service
- Postal mail to address in your account
You are responsible for maintaining current contact information.
24.11 Electronic Communications
You consent to receiving electronic communications from Company, including:
- Transactional emails (order confirmations, shipping notifications)
- Service-related announcements
- Marketing communications (if opted in)
- Terms and policy updates
Electronic communications satisfy legal written communication requirements.
24.12 Export Control
You represent that you are not located in, under control of, or a national or resident of any country subject to U.S. embargo or designated as "terrorist supporting" by the U.S. government, and that you are not on any U.S. list of prohibited or restricted parties.
You agree to comply with all export and re-export restrictions and regulations.
24.13 Government Users
If you are a U.S. government entity, the Service is a "Commercial Item" as defined in FAR 2.101 and is provided with only those rights as provided in these Terms.
25. PRIVACY AND DATA PROTECTION
25.1 Privacy Policy
Please read the Privacy Policy carefully for information regarding collection, use, storage, and disclosure of your personal information. The Privacy Policy is incorporated by reference into these Terms.
25.2 Data Consent
By using the Service, you consent to Company's collection, use, and disclosure of your personal data as described in the Privacy Policy.
25.3 Cookie Policy
Please read the Cookie Policy for information regarding cookies and tracking technologies. The Cookie Policy is incorporated by reference into these Terms.
26. ADDITIONAL TERMS AND POLICIES
26.1 Incorporated Policies
The following policies are incorporated by reference and form part of these Terms:
- Privacy Policy
- Cookie Policy
- Return and Refund Policy
- Shipping Policy
- Affiliate Program Terms (if applicable to you)
26.2 Additional Terms
Use of the Service is subject to all additional terms, policies, rules, or guidelines applicable to the Service or certain features that Company may post on or link to from the Service ("Additional Terms").
All Additional Terms are incorporated by reference into these Terms.
26.3 Conflict Resolution
In case of conflict between these Terms and any incorporated policy or Additional Terms, the order of precedence is:
- These Terms and Conditions
- Additional Terms specific to a feature or service
- Return and Refund Policy
- Shipping Policy
- Affiliate Program Terms
- Privacy Policy
- Cookie Policy
27. CALIFORNIA RESIDENTS
27.1 Notice to California Residents
Under California Civil Code Section 1789.3, California residents are entitled to the following consumer rights notice:
Complaint Assistance: The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted:
- In Writing: 1625 N. Market Blvd., Suite S-202, Sacramento, CA 95834
- By Telephone: (800) 952-5210
- Website: www.dca.ca.gov
27.2 California Privacy Rights
California residents have specific privacy rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA). See Privacy Policy for complete information regarding California privacy rights.
28. INTERNATIONAL USE
28.1 Intended Audience
The Service is intended for visitors located within the United States. Company makes no representation that the Service is appropriate or available for use outside the United States.
28.2 International Access Prohibited
Access to the Service from countries, territories, or by individuals where such access is illegal is prohibited.
28.3 Compliance
If you access the Service from outside the United States, you do so at your own risk and are responsible for compliance with local laws and regulations.
28.4 No International Shipping
Company does not currently ship internationally. All orders must have U.S. shipping addresses.
29. NO SUPPORT OBLIGATION
Company is under no obligation to provide technical support, customer support, or any other support for the Service. In instances where support is offered, such support is provided at Company's sole discretion and subject to published policies.
Support availability does not create any support obligation.
30. ACCESSIBILITY
Company strives to make the Service accessible to individuals with disabilities in accordance with applicable laws, including the Americans with Disabilities Act (ADA) and Web Content Accessibility Guidelines (WCAG).
If you experience accessibility issues or require assistance accessing any Service feature, please contact: taylorgourmetcoffee@gmail.com
We will make reasonable efforts to provide requested accommodations or alternative access methods where feasible.
31. REGULATORY COMPLIANCE
These Terms comply with applicable laws and regulations, including but not limited to:
- Federal Trade Commission Act Section 5
- Electronic Signatures in Global and National Commerce Act (E-SIGN Act)
- Uniform Electronic Transactions Act (UETA)
- CAN-SPAM Act (15 U.S.C. §7701 et seq.)
- Children's Online Privacy Protection Act (COPPA)
- Americans with Disabilities Act (ADA)
- State consumer protection statutes
- Uniform Commercial Code (UCC)
- Federal Arbitration Act
- Applicable state and federal e-commerce regulations
32. SEVERABILITY OF ARBITRATION PROVISIONS
If any portion of the arbitration provisions in Section 22 is found to be unenforceable, the remainder of Section 22 and these Terms shall remain in full force and effect. If the class action waiver is found unenforceable, the entire arbitration provision shall be null and void, and disputes shall be resolved in court as specified in Section 23.
33. CONTACT INFORMATION
For All Inquiries, Questions, or Concerns:
Taylor Alexander Fine Gourmet Coffee
A property of AXDR VNTR LLC
84 Broadway STE 200
Derry, NH 03038
United States of America
Primary Contact:
Email: clientservices@tayloralexander.coffee
Customer Service Hours:
Monday through Friday
10:00 AM - 4:00 PM Eastern Standard Time (EST)
Response Time:
- Email inquiries: Usually within 3 - 5 business days
Specific Department Contacts:
Customer Service & General Inquiries:
clientservices@tayloralexander.coffee
Returns & Refunds:
clientservices@tayloralexander.coffee
Subject: "Returns - Order #[ORDER NUMBER]"
Shipping Issues:
clientservices@tayloralexander.coffee
Subject: "Shipping Issue - Order #[ORDER NUMBER]"
Legal Matters:
legal@tayloralexander.coffee
Attention: Legal Department
Privacy Concerns:
privacy@tayloralexander.coffee
Subject: "Privacy Inquiry"
Arbitration Opt-Out:
Taylor Alexander Fine Gourmet Coffee
Attention: Arbitration Opt-Out
84 Broadway STE 200
Derry, NH 03038, USA
DMCA Copyright Notices:
legal@tayloralexander.coffee
Subject: "DMCA Notice"
34. ACKNOWLEDGMENT AND ACCEPTANCE
34.1 Acknowledgment
By clicking "I Accept," checking an acceptance box, creating an account, placing an order, or otherwise accessing or using the Service, you acknowledge that:
(a) You have carefully read these Terms and Conditions in their entirety
(b) You understand all provisions of these Terms
(c) You have had the opportunity to review incorporated policies (Privacy Policy, Cookie Policy, Return and Refund Policy, Shipping Policy)
(d) You understand that these Terms constitute a legally binding agreement
(e) You understand the dispute resolution provisions, including binding arbitration and class action waiver
(f) You understand the limitation of liability provisions
(g) You understand that all coffee products are final sale and non-refundable except in limited circumstances
(h) You understand the Platform Provider (Fourthwall) is not a party to these Terms and has no liability
(i) You understand that all communications may be electronic
(j) You are at least 13 years of age and legally capable of entering into binding agreements
(k) You have authority to bind any entity on whose behalf you are accepting these Terms
34.2 Binding Agreement
By using the Service, you agree to be legally bound by these Terms and all incorporated policies. If you do not agree, you must not use the Service.
34.3 Electronic Signature
Your electronic acceptance (by clicking, checking a box, or using the Service) constitutes your electronic signature and agreement to these Terms, equivalent to a handwritten signature, and satisfies any legal requirement for a written signature.
35. EFFECTIVE DATE AND VERSION INFORMATION
Original Effective Date: December 17, 2025
Last Modified: December 17, 2025
Version: 2.0
Previous Version: October 31, 2023 (Square Online platform)
Current Platform: Fourthwall
Revision History:
- Version 1.0 (December 17, 2025): Initial Terms on Fourthwall platform
Accessing Prior Versions:
Prior versions of these Terms available upon request. Contact: taylorgourmetcoffee@gmail.com
36. SURVIVAL OF TERMS
Upon termination or expiration of these Terms, the following provisions shall survive and remain in full force and effect:
- Section 7 (Payment Terms - outstanding payment obligations)
- Section 12 (Intellectual Property)
- Section 13 (User Content and Feedback)
- Section 19 (Indemnification)
- Section 20 (Disclaimers and Warranties)
- Section 21 (Limitation of Liability)
- Section 22 (Dispute Resolution)
- Section 23 (Governing Law and Jurisdiction)
- Section 24 (General Provisions)
- Any other provisions that by their nature should survive termination
37. SPECIAL PROVISIONS
37.1 U.S. Military Personnel
Active duty U.S. military personnel may be entitled to additional protections under the Servicemembers Civil Relief Act (SCRA). Contact Customer Service for assistance with SCRA-related matters.
37.2 Persons with Disabilities
Company is committed to providing accessible services to persons with disabilities. Reasonable accommodations available upon request. Contact: clientservices@tayloralexander.coffee
37.3 Non-English Speakers
These Terms are provided in English. Translations may be available for convenience, but English version controls in case of any conflict or ambiguity.
38. FINAL PROVISIONS
38.1 Legal Effect
These Terms create legal rights and obligations. Users should review carefully and consult legal counsel if questions arise.
38.2 No Fiduciary Relationship
No fiduciary, partnership, joint venture, employer-employee, or franchiser-franchisee relationship is created between you and Company by these Terms or Service use.
38.3 Cumulative Rights
Rights and remedies provided in these Terms are cumulative and not exclusive of rights or remedies provided by law.
38.4 Time is of the Essence
Time is of the essence for all payment obligations and other performance requirements under these Terms.
REGULATORY STATEMENT
Taylor Alexander Fine Gourmet Coffee is a property of AXDR VNTR LLC, a limited liability company organized under the laws of Wyoming and authorized to conduct business in New Hampshire. The Service is provided through Fourthwall, a third-party e-commerce platform, but all transactions, agreements, and obligations are solely between User and Taylor Alexander Fine Gourmet Coffee.
QUESTIONS OR CONCERNS?
If you have any questions about these Terms or the Service, please contact us:
Email: clientservices@tayloralexander.coffee
Mail: 84 Broadway STE 200, Derry, NH 03038, USA
We are committed to addressing your concerns and providing excellent customer service.
THANK YOU FOR CHOOSING TAYLOR ALEXANDER FINE GOURMET COFFEE
We appreciate your business and your trust in our products and services. We are committed to providing you with the finest gourmet coffee experience while maintaining the highest standards of legal compliance, customer service, and ethical business practices.
END OF TERMS AND CONDITIONS
© 2025, 2026 Taylor Alexander Fine Gourmet Coffee. All Rights Reserved.
A property of AXDR VNTR LLC